Canada’s immigration system is one of the most robust and welcoming in the world but navigating it can be challenging.
Every year, thousands of applicants submit their credentials, work experience, and supporting documentation in hopes of building a new life here. Ensuring the authenticity of these documents is critical to avoiding legal issues in the future. Some applicants also consider hiring professional help, such as a Regulated Canadian Immigration Consultant (RCIC), to guide them.
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Here, we share essential tips and tools for verifying documents and for safely hiring a qualified consultant. We also clarify clients’ rights and the key differences between RCICs and education agents.
Verifying the Authenticity of Immigration Documents
Obtain Documents from Official Sources
Educational credentials, employment letters, and civil documents—such as birth certificates and marriage licenses—should be obtained directly from the issuing institution or government authority.
Use Credential Evaluation Services Wisely
Ensure that your international educational credentials are assessed by a designated organization that is a member of the Alliance of Credential Evaluation Services of Canada (ACESC), of which World Education Services (WES) is a member. Evaluations are not just verification tools; they include a Canadian equivalency statement and help prevent misrepresentation.
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Confirm Employer References on Company Letterhead
Employment letters should be issued on official company letterhead, clearly stating your position, responsibilities, dates of employment, salary, and supervisor signature and contact information.
Use Trusted Translation Services
All documents not in English or French must be translated by certified translators. A certified translator is a member in good standing of a recognized professional translation association, whose certification is validated by a seal or stamp bearing its membership number. If the seal or stamp is in a language other than English or French, it must be accompanied by an official translation.
Cross-Check Details
Minor discrepancies, such as spelling mistakes in names or mismatched dates, can indicate a problem. Double-check all information across documents for consistency before submission. If you notice discrepancies or mistakes in application documents, request corrected versions from the issuing authority.
Keep Originals
Always retain original versions of your documents. Immigration, Refugees and Citizenship Canada (IRCC) may need to see them even after the application is filed.
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Tips for Hiring an Immigration Consultant
Check Their Credentials
In Canada, only RCICs and lawyers (or in Quebec, notaries) are authorized to provide immigration services for a fee. Always verify immigration consultants’ standing through the College of Immigration and Citizenship Consultants (the College) or the appropriate provincial law society.
Ask the Right Questions
Before hiring, ask:
- What is your experience with my type of application?
- Do you have client success stories or references?
- Do you provide a service agreement that outlines services and fees?
- What are your fees, and what services do you provide?
- How will you keep me updated throughout the process?
Transparent communication is a sign of professionalism.
Remain alert
Avoid consultants who:
- Promise guaranteed results
- Refuse to sign a service agreement
- Ask you to sign blank forms
- Request cash payments without providing receipts in exchange
- Appear dishonest by offering to misrepresent facts, embellish work experience, or use fraudulent degrees
Misrepresentation can lead to serious consequences, including bans from entering Canada.
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Stay Involved
Even if you hire a consultant, you are responsible for your application. Always review documents before submitting them, and ensure that your consultant keeps you informed at every step.
Your Rights When Hiring a Consultant
- Right to competent, ethical service: Consultants must adhere to a Code of Professional Conduct.
- Right to transparency: Consultants must explain your options, the likelihood of success, and associated risks.
- Right to complain: If you believe an RCIC has acted improperly, you can file a formal complaint with CICC. The process is free and confidential.
- Right to service in English or French: You should be able to communicate clearly with your consultant.
- Right to access your documents and correspondence: You have the right to see your application forms and all communications with IRCC.
RCICs vs. Education Agents: Understanding the Difference
- Licensed by the CICC (the College) and bound by professional standards, RCICs can provide legal immigration advice and submit immigration applications on behalf of their clients.
- Education agents are not regulated by the Canadian government and can only assist with school applications and admissions; they cannot represent you before IRCC.
- While education agents can help their clients find schools and programs, they are not authorized to provide immigration advice unless they are also licensed RCICs.
- When choosing an education agent, ask whether they partner with licensed RCICs for immigration matters. Reputable agents will refer them appropriately.
Conclusion
Taking the time to ensure document authenticity and select qualified professionals, when needed, can help you avoid costly mistakes, unnecessary delays, and undue stress. Whether you’re planning a new life in Canada or supporting someone else through the process, knowledge and vigilance are your best allies.
If you’re unsure where to begin, start with IRCC’s official site and look for reputable credential evaluation and consulting organizations. And remember, it’s always okay to ask questions and seek clarity.
