On July 23, 2025, the Department of Home Affairs (DHA) has announced that online services are now available to support Child, Other Family, Former Resident and New Zealand Citizen Family Relationship visa applicants who lodge a paper-based application.
While applicants must still apply using a paper form, they can now import their application into ImmiAccount once DHA has acknowledged receipt.
Importing an application into ImmiAccount gives applicants access to a range of online services that make it easier to manage their application.
These services help applicants save time and include the ability to:
- attach additional documents to the application;
- view correspondence sent to applicants;
- update applicant details;
- view the current status of their application;
- lodge Bridging visa (BV) applications;
- use an online withdrawal form for withdrawal.
The services are available for all new and existing applications for the following visa types and subclasses.
Child Visas:
- Child (subclass 101) visa
- Adoption (subclass 102) visa
- Child (subclass 802) visa
- Dependent Child (subclass 445) visa
- Orphan Relative (subclass 117) visa
- Orphan Relative (subclass 837) visa.
Applicants for subclasses 101, 102 and 117 can import any new and existing applications lodged in Australia. For applications made outside of Australia, only those lodged on or after April 1, 2020 will be able to use the paper import function.
Other Family Visas:
- Aged Dependent (subclass 114) visa
- Aged Dependent (subclass 838) visa
- Remaining Relative (subclass 115) visa
- Remaining Relative (subclass 835) visa
- Carer (subclass 116) visa
- Carer (subclass 836) visa.
Applicants for subclasses 114, 115 and 116 can import any new and existing applications lodged in Australia. For applications made outside of Australia, only those lodged on or after June 25, 2020 will be able to use the paper import function.
Long Term Resident visas:
- Former Resident (subclass 151) visa
- New Zealand Citizen Family Relationship (subclass 461) visa
A step-by-step guide to importing paper applications into ImmiAccount is available here.
Those who applied for one of the visas above, but are unable to use ImmiAccount to withdraw the application, can use a visa withdrawal web form to do so.
Erickson Insights & Analysis
Erickson Immigration Group will continue monitoring developments and sharing updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or if you have case-specific questions.
The post Australia Expands Online Services for Paper-Based Visa Applicants appeared first on Erickson Immigration Group.
