From July 1, 2025, Malaysia’s Xpats Gateway has been upgraded into a fully integrated, end-to-end platform for managing expatriate hiring. This enhancement streamlines the application process for Employment Pass (EP) holders by consolidating key pre-approval steps into a single digital portal.
Key Changes to the Employment Pass Application Process
1. Approval Letter from Department of Labour (JTKSM)
- Companies must now submit the Prior Approval application to the Department of Labour Peninsular Malaysia (JTKSM) under Section 60K of the Employment Act 1955 directly through the Xpats Gateway.
- The previous submission method via the JTKSM ePPAX portal is no longer available.
- While the official processing time has not been updated, the current standard of approximately two weeks is expected to remain.
2. MYFutureJobs Posting & Recommendation Letter from Social Security Organisation (SOCSO)
- Employers are still required to post job vacancies and complete the Hiring Outcome Report (HOR) on the MYFutureJobs portal.
- However, under the new system, details of the job posting must now be entered into the Xpats Gateway during the support letter application process – unless the expatriate is exempted.
Erickson Insights & Analysis
Erickson Immigration Group will continue to monitor developments and share updates as more news is available. Please contact your employer or EIG attorney if you have questions about anything we’re reporting above or case-specific questions.
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